TESTIMONIALS

 

"We were fortunate enough to find Ruth/First Impressions at a time when our beloved family holiday home (of the last 60 years +) was in a poor, weather-beaten and neglected state. She swept in and rescued the situation - not only clearing up the mess left by her predecessors, but also bringing new ideas and good suggestions across the board. Since she has looked after Medla, both family and long-serving tenants alike agree that it is in a better looking and well-looked after state than it has ever been. We are very lucky to have her on board."

 

Sam Hare, Medla

 

 

"Since Ruth has taken over the management of Hillside I have been found that a weight has lifted from my shoulders.  She is really pleasant and fun, with high standards, energy and initiative, is well organised and very fair. Her team are hard working and pleasant and like being with Ruth.   My guests love her in the Meet and Greet and she is quick to be back at the house to sort out any problems  - both of which have given rise to many specific compliments directed to her as well as her high standards of cleanliness and good order at Hillside itself.  In terms of the business she has very useful suggestions about my way forward; she is thrifty and responsible with regards to organising services and any purchases on my behalf, always keeping my costs low and double checking my invoices.  She keeps in close communication with me so that I am aware and happy with everything to do with the running of Hillside.  Ruth is also so very “can-do” – there seems to be nothing that fazes her from web-sites and welcome packs to soak-aways!!"

 

Katie Goodall, Hillside Cottage. Treyarnon Bay

September 2014